Streamline and enhance your service delivery to discover weaknesses, identify opportunities for optimization, and coordinate complex services with our methodical approach to service visualization.
We identify key stakeholders for the services being blueprinted and engage them to gather intelligence that will guide the development of your service blueprint.
Based on the needs of your business, our team will define the needs and how granular the service blueprint should be. Some Service blueprints are companions to customer-journey maps: they help organizations see the big picture of how a service is implemented by the company and used by the customers.
To conduct the needs assessment and gap analysis, we communicate with key stakeholders to get a clear understanding of your current situation.
Our team works with you to define goals and expectations, which will be used to guide us in developing an optimization plan for your organization.
In close collaboration with your team, we define and discuss our recommendations for optimal improvements and their implementation.
Our creative services team will use the gathered, mapped, and refined information to create a service blueprint that will allow you to discover weaknesses, identify opportunities for optimization, and coordinate complex services.
We are here to support you and your team in maintaining a highly capable PMO that will benefit your organization for years to come.
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Depending on your needs, the following list of deliverables will be tailored to meet them.
Tools & Techniques
Needs Assessment and Gap Analysis
More about Needs Assessment and Gap Analysis
Service Blueprinting
More about Service Blueprint
Outputs
Implementation and Change Management Plan
Manage and execute strategic change initiatives.
Project Management Toolkit & Assets
Essential tools and resources for project success.
Personnel Training Plan
Develop skills through structured training programs.
Workshops and Training Materials
Interactive sessions and resources for skill development.
Project Timeliness:
Increase in projects completed on schedule.
Budget Accuracy
Reduction in budget overruns.
Stakeholder Satisfaction
Improved feedback on project outcomes.
Resource Efficiency
Enhanced allocation and reduced downtime.
