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Discovery

A rapid diagnostic session that strips noise, maps key actors and constraints, and tells you precisely what decision track to follow next.

NEEDS ASSESSMENT & GAP ANALYSIS

Our Approach

QUESTIONNAIRE & DISCUSSION

We conduct an initial assessment of your needs through a questionnaire and a virtual call to build an understanding of your current state and desired state. This will guide the rest of our work for you.

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NEEDS ASSESSMENT & GAP ANALYSIS
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Gathering

To conduct the needs assessment and gap analysis, we gather pertinent information about your project and expand our understanding of the decision landscape.

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Mapping

Our team will organize the information using a variety of tools and techniques to visualize it and prepare for analysis.

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Refining

Organize information is refined and analyzed by our experts and with the use of our trained AI model to develop insights on how to proceed.

Recommendations
Recommendations

We prepare a list of recommendations on how to proceed with your project, pointing out risks, constraints, and assumptions that you should keep an eye on before proceeding.

Now that you know the direction you should go in, it is time develop the Charter that will guide you there.


Next step: Fulcrum Point™ Charter

Not sure where to start?

You can contact us or book a Fulcrum Point™ Scan by clicking the button below. Let's have a chat!

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Deliverables
and success metrics

What you get

Depending on your needs, the following list of deliverables will be tailored to meet them.

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Tools & Techniques

Needs Assessment and Gap Analysis

  • Needs Definition - Identify and document project requirements and objectives.
  • Change Roadmap - Outline steps for implementing organizational changes effectively.

Service Blueprinting

  • Service Blueprint - Visualize service processes to improve customer experience.
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Outputs

Recommendations Report

You get a report with recommendations based on the tools & techniques used for analysis.

Analysis Results

All work materials that were used to reach stated conclusions will be provided with the report.

Metrics

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Clarity

Understanding the way forward

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Uncertainty

Reduction in unknowns

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Risk mitigation

Increase in understanding