To effectively understand the working system and observe the terrain, it is essential to strengthen communication with stakeholders, clients, team members, and sponsors.

Whether dealing with feedback loops within systems or identifying external forces at play, these dynamics become far easier to uncover when applying these three powerful psychological techniques.

Sandwich Method

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Begin with positive statements, then provide constructive feedback, and end the conversation on a positive note with encouragement.

'We' Statements

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A magical ‘we’ pronoun unites you and your stakeholders, clients, or team members with the same goals and objectives.

Alternatives

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Instead of asking an open-ended question, ask a multiple-choice one. You’ll receive a decision and have control over the outcome.